There are few major differences between a Knowledge process outsourcing and business process outsourcing The BPO space took off to reach several lacs of outsourced jobs in a short time but the similar numbers are not visible in KPO space even though underlying dynamics are similar. This exemplifies KPO is an altogether different breed, even though they are children of same mother. BPO space triggered the first success by leveraging the improved communication techniques by using off-shoring and cost advantages. One of the first processes/ activities outsourced were the non-critical activities which do not carry business or reputation risks. For KPO though the fundamental cost arbitrage remains crucial but there are other factors like access to talent which are also key drivers for the business acceptances. KPO activities are designed to help the management of the company to grow bigger and stronger. The ultimate goal of KPO is to increase the profitability of the com...